Firecomms Privacy Policy

 

Firecomms is committed to being respectful of your privacy and specifically to complying with GDPR, CalOPPA and other regulations about how we deal with personally identifiable information.

 

 What data do we collect and store?

We collect and store business card type information (Name, Role, Organisation, Business Address, Email, Phone Numbers etc.) for contacts in our customer, supplier and business partner companies and other companies with whom we hope to do business in the future.  With this information we may store notes about the product or service you expressed interest in or the request you made to us.

 

 Why? What do we do with the data?

For contacts in companies or individuals with whom we do business, we use this data for normal business correspondence.

For people who have made an enquiry or expressed interest in a product or service, we use this data to respond to their query and to provide any directly relevant follow-up.

For people who have given us permission, for example by ticking a box on a query form on our web site, we will additionally send occasional marketing emails with news about our company, other products or services etc. Every such newsletter will have a link to allow the recipient to unsubscribe from this circulation list.

 

How long do we keep the data?

We keep this data until requested to delete it, or until we become aware that it is no longer valid (e.g. by receiving a reply from an email system that the email address is no longer valid).

 

 Security

We use industry-standard techniques to protect your data, including SSL to secure your interaction with our web site and encryption of data bases.

 

 Google Analytics and Cookies

We use Google Analytics including Google Analytics Demographics and Interest Reporting and other software to understand the types of users who access our web site, how they find it and how they interact with our site. These services make use of cookies and operate even if the web browser is in “Do Not Track” mode, but Google does provide to opt-out of the Google Analytics Advertising features through Google’s Ad Settings https://adssettings.google.com. Such Cookies may be used by third parties to display relevant advertising without our involvement. We do not obtain any personally identifiable information from these sources.

If you want to avoid cookies, you can change the settings in your web browser.

 

 Third Parties

We use Granite Digital https://www.granite.ie/ to host our web site, MailChimp www.mailchimp.com/ to distribute emails and Hubspot   https://legal.hubspot.com/dpa in our subscription/contact forms, so they have access to some of our data. Where a distributor is better placed than us to handle a query, we pass the contact details to the distributor. Our distributors are listed on our web site. Some of our distributors are outside the EU. These transfers happen only subject to an agreement that the receiving company will follow our privacy policy and not make any other use of the data.

We will disclose potentially personally-identifying information only in response to a court order or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Firecomms, third parties or the public at large.

 

 Links on our Web Site

If you follow a link on our web site to the web site of a third party (such as a distributor), you are no longer dealing directly with Firecomms. You should refer to the Privacy Policy of the third party.

 

 Credit Cards

Occasionally customers provide credit card details to make a payment to us. Once the payment has been completed we delete the credit card details. 

 

 Employees and Job Applicants

For people who apply for employment with us or are referred by employment agencies we will store additional information including CV and References.  Such data will be deleted within one year unless the individual becomes an employee during this time or gives permission for further retention. 

 

 Requests for Your Information or Other Queries

If you request we will provide you a copy of any information we hold about you and/or delete that information.  If you identify any error in the data we hold we will correct it.  For such requests, or other questions regarding this privacy policy, contact:

Firecomms Ltd.

2200 Airport Business Park, Cork, Ireland

Cork, Cork T12 X36X

Ireland

www.firecomms.com

personal.data@firecomms.com

+353 (21) 454 7100

Our handling of personal data is subject to supervision by the Irish Data Protection Commission https://dataprotection.ie/ and you may contact them directly if you have a complaint about us.

 

 Changes to this policy

This policy is effective from 25 May 2018. Latest review : 07 Feb 2024.